How it Works

  1. Search for Cars in a location of your choice. You should specify your rental starting date and rental ending date.

  2. Check Availability of the cars you like. The calendar shows you in real time if a given car is availble for rental on your dates or it is already booked by other users.

  3. Make a Down Payment: if the Car you like is available, you will be required to make a down payment to confirm your booking. Usually the down payment amounts to 20% of the total cost of the car rental (plus 5 usd for transaction costs). You can make the down payment on our website. You can opt for any of the following payment methods: credit/debit card payment, Bitcoin and bank transfer.

  4. You will receive a Confirmation Email a few minutes afer having made the down payment. This email contains all the details of your booking such as contacts of the car owner, address where you can pick up the car, your rental dates, total cost of the car rental, down payment made, final payment to be made in Cuba.

  5. You will need to communicate to the car owner your Pick-Up Time. You can do so in a few seconds using our Pick-Up Time Tool. You will find a personalized link to access this tool in the Confirmation email.

  6. Pick Up the Car: as you pick up your car in Cuba, you will need to take care of all the following:

    • Pay cash the outstanding balance to the car owner. The amount to be paid is specified in the Confirmation email.
    • Show your Confirmation email, which contains all the details of your Booking
    • Show your Passport (original only)
    • Show your Tourist Visa (original only)
    • Show your driving licence. (original only)
    • You will also be required to make a security deposit of 400 CUC (or other amount specified in the Ad by the Car Owner) in cash. A receipt will be issued to you and the deposit will be returned to you at the end of the rental.

  7. Enjoy Your Holiday!

  8. Review and Rate: the day when you return the car to its owner, you will receive by email a link which will allow you to review your car rental experience. This is a great opportunity to have your voice heard by other customers!

Frequently Asked Questions

Please use the drop down menu you see below to select a question. The answer will pop up instantly. In case you want to ask a question that doesn't appear in the list, please don't hesitate to contact us

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